VFS is a service provided by VFS Global Services Pvt. Ltd. Pvt. Ltd.
VFS merely acts as a Logistics Agent with responsibility to receive from an
applicant applying for an Austria visa, the applicant's passport, completed
visa form, supporting documentation and the applicable fees. VFS is also
responsible for submitting the application to the Embassy of Austria, on behalf
of the applicant, collect the passport and supporting documents back from the
Embassy of Austria and return the passport back to the applicant by hand
delivery/courier to an address noted by the applicant on the visa form.
Embassy/Consulate of Austria reserves the right to ask for further documentation
and to refuse the visa application.
Note: There are circumstances where in, Embassy of Austria will handover the
passport & the supporting documents to the Applicants directly.
VFS is not liable for any delay in processing or rejection of the visa
application. Whilst every precaution is taken while handling the passport of
Applicants and important documents submitted in support thereof, due to
unforeseen events and circumstances, the passport and documents may be lost in
transit by accident, theft, natural calamities (act of god) or any other
reason, VFS will not be liable or responsible in any manner to the Applicant
for the same.
The Applicant accepts that the courier acceptance and delivery service is
operated by a third-party, and VFS does not assume any responsibility or
liability for any deficiency in service on part of the courier company. In case
a Passport is lost or damaged in transit, the liability of VFS is restricted to
reimbursement of fees charged by the Ministry of External Affairs, Government
of India, for replacement of lost / damaged passport through normal application
procedure. VFS shall not be responsible or liable for any consequential loss or
damage caused to the Applicant due to loss of his/her Passport and supporting
documents.
It is expressly understood that when the applicant or representative of the
applicant submits the passport, the visa form and the supporting documentation
along with the applicable fees, the applicant has understood the terms,
conditions and details here in. Application fees once paid by the applicant are
not refundable under any circumstances.
Demand Drafts are subject to realisation.
Advertising material may accompany along the passport and supporting documents
back to the applicant. If the applicant does not wish to receive any
advertising material along with the passport and supporting documents, the
applicant must intimate the VFS in advance. Please note that no advertising
material sent back with the passport and supporting documents has the
endorsement of the Austria Government.
No employee of VFS may change / amend / amplify the conditions mentioned herein.
For all claims, disputes of whatsoever nature, the courts in Mumbai shall alone
have jurisdiction.
Head Office:
VFS Global Services (P) Ltd,
Kamalacharan Building,
1st Floor, Plot # 179/180,
Jawahar Nagar, Goregaon (W),
Mumbai - 400062.
